Case study · Clinic software
CliniQ
A SaaS for aesthetic and physio clinics that brings together scheduling, Verifactu invoicing, WhatsApp and an AI assistant that always acts with human confirmation.
- Industry
- Clinic software
- Project
- Multi-clinic SaaS · AI · WhatsApp
- Website
- cliniq.es
- switchable modules
- 18
- healthcare specialties
- 7
- Verifactu-ready
- 100 %
The challenge
Clinics were juggling dated, scattered tools: scheduling in one place, invoicing in another, WhatsApp reminders sent by hand and nothing ready for Verifactu, Spain's new mandatory e-invoicing.
What we built
We designed and built CliniQ from scratch: a multi-clinic platform where every clinic's data is isolated and each one switches on only the modules it needs, from scheduling to accounting.
The AI assistant can create, move or cancel appointments, send WhatsApp messages or create CRM tasks, but it always proposes first and waits for someone on the team to confirm.
Alongside the app we shipped the marketing site, with pages per specialty, comparisons and a blog that bring in clinics through SEO.
Key features
- Scheduling, patient records, session packs and e-signed documents in one platform
- Invoicing with Verifactu submission to the Spanish tax agency
- WhatsApp inbox and reminders
- AI assistant with human confirmation
- Patient payments with Stripe Connect
- Platform admin for sign-ups, modules and pricing
Technology
- TanStack Start
- React 19
- Convex
- Better Auth
- StyleX
- Stripe Connect
- Resend
- Claude
- Astro
We went from five tools to one. Scheduling, payments and reminders run on their own, and the assistant saves us hours every week.